Chapter 1 - Terms of Endearment
Generalising
When something is generalised, it usually means that an idea or a situation is thought to use the same process that has previously been applied to a similar, if not the same situation in the past.
An example of this is when we assume that to unscrew a bottle lid or a screw, it requires you to turn it to the left or to tighten it you turn to the right. As a result of us following this principal when unscrewing things, we are generalising that this is what we automatically have to do when a situation such as this occurs.
Generalisation is almost like noticing patterns in certain processes and applying them to similar situations, although they might not always apply, it is good to recognise them as it prepares us for those situations.
- Operationally Attuned
To be operationally attuned is to know how a device works and to be able to apply this knowledge in order for its use to be simplified.
For example, knowing that pressing the 'On' switch of a computer will turn it on, makes you operationally attuned, but knowing what to do if it stops working whilst turned on and how to solve the problem, makes being operationally attuned more effective in this type of situation.
- Mnemonic
A Mnemonic is used assist us when remembering things such as words and phrases. An example of a mnemonic is the phrase 'PILPOF' - 'plug in last, pull out first'.
Due to the fact that there are many details we need to know in I.T, it will nonetheless take a while for us to look it up when needed so, instead, we can think of a mnemonic that helps us to remember the exact details of what we're looking for.