Problems Logging In / Authenticating / Mapping a Network Drive¶
Why can't I log in to raptor etc. using Putty or WinSCP?¶
If you're trying to log into a School of Computing server using a ssh client
such as PuTTY, WinSCP or ssh and you're getting a message which implies
you're using the wrong login or password, then you may have entered your
username incorrectly. Please enter your username without the @kent.ac.uk part,
and use your Kent password. A separate password is no longer needed from
September 2024.
If it still doesn't work you may not have access. If you're a Computing student then this is probably a mistake, so please get in touch with us to get it sorted out.
Why does the server not prompt for a password when connecting with ssh from off campus?¶
To improve the security of University systems we no longer allow direct login with a password to our SSH servers from off campus. You can still log in with an ssh key, or you can make use of the University VPN to log in with a password.
Why can't I map the network drive from my own PC?¶
There are two common causes of this problem.
The first thing to check is that you're using your fully qualified logon
name. If your logon is (for example) abc1 then you need to enter it as
UKC\abc1
If you are entering your login complete with the UKC\ then perhaps
a firewall on your machine is getting in the way? If you're running
ZoneAlarm for example, then try switching it off briefly and see if
that fixes the problem.