Each thumbnail (or color swatch or whatever) should be
accurate, first and foremost. What the user sees on the
illustrated choice should be what they get. Beyond that, show the
differences that matter, and little else; there's no need
for perfect miniature reproductions of the choices' effects. Show
a simplified, streamlined, and exaggerated picture.
These can be used in dropdown lists, radio boxes, scrolled lists,
tables, trees, and specialized dialogs like color choosers.
Ideally, you can show the user a set of illustrated choices all
at once, in one single dropdown or list or toolbar. A user
can then compare them to each other immediately and easily. If
you show them one at a time -- which sometimes must be the case, as
with the
Preview
pattern -- the user sees them sequentially over time, which isn't
as good for comparing one to another.
Sometimes it's appropriate to show both the picture and the
item's name. If the user would benefit from seeing both of
them, do it -- they'll learn to associate the name with the
picture, and thus the concept. UIs can teach.
If you need custom icons or thumbnail pictures, consider getting
a good graphic designer to do the artistic work. Make sure they
are sensitive to the visual vocabulary of the whole application,
and that they understand what the choices mean.
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